At ECLATIA, we strive to provide a seamless shopping experience. Please review our shipping policy below for detailed information on how we handle your orders.

Order Processing:

• All orders are processed Monday – Friday, excluding holidays.
• Express orders, including Next Day Air and 2nd Day Air, placed Monday – Friday after 4 PM Eastern Time will be processed the following business day.
• Express orders placed Saturday – Sunday will be processed on Monday.
• Orders are not available for P.O. Box addresses.

Next Day Delivery:

• The cut-off time for next day Miami delivery is 4 PM Monday – Friday.
• If you have any questions or urgent requests, please contact Customer Support at info@shopeclatia.com.

Shipping Timeframes:

• Orders are processed within 1 business day.
• Once processed, you will receive your order within 2-7 business days.
• Please note, orders are not shipped with a signature required.

Responsibility and Liability:

• Shopeclatia.com is not responsible for any lost or stolen packages that note delivery confirmation to the correct shipping address.
• Shopeclatia.com is not responsible for orders shipped to incorrect addresses provided by the customer.
• Shopeclatia.com is not responsible for any delays in shipping or delivery due to forces of nature or other uncontrollable events.

Thank you for choosing ECLATIA. We appreciate your business and look forward to elevating your style with class.

For any questions or urgent requests, reach out to us at info@shopeclatia.com.